Supercharge your manufacturing operations, one step beyond Industry 4.0

Factro is a digital manufacturing platform for regulated manufacturers. ERP, MES and QMS run on one database, so the lot in stores, the batch on the floor and the decision in QA are one record, not three copies kept in step. Your rules are enforced as the work is recorded, instead of being discovered when someone reviews it.

The four to seven disconnected tools most regulated plants run side by side: a finance-led ERP, paper or spreadsheet batch records, a separate deviation and CAPA tracker, documents on shared drives, and decisions made in email and WhatsApp threads. Factro brings that work into one system, so each record is entered once and every check runs where the work happens. Your accounting system can stay where it is.

Plants that make regulated products: pharmaceuticals, API and CDMO, medical devices, nutraceuticals, food and beverage, cosmetics and veterinary. Every plant runs the same core, and an industry pack adds the records, checks and frameworks that category is inspected against. A site that makes more than one kind of product runs one Factro with several packs, so an inspector still sees one system and one audit trail.

No. Start with the product that solves your most expensive problem. ERP, MES and QMS each run on their own, and when you add another it joins the same database: there is no data to migrate and no interface to build or validate.

DMP, the Digital Manufacturing Platform, is ERP, MES and QMS running together on one database. Because there is nothing to synchronise, a decision in one product controls the others the moment it is made: a QC hold in QMS blocks issue in stores, flags the planned batch in MES and marks the dependent sales orders at risk.

One subscription covers every product, module and industry pack, including new ones as they ship and the updates that keep each pack current with regulatory change. Billing starts when you start using Factro: there is no purchase obligation until onboarding and assisted operation are complete.

Thirty days from the day your User Requirements Specification is accepted, and if we miss that date, your next two months are free. In those thirty days we map your processes on the floor, migrate your masters and open records, train your people by role and run three days of assisted operation on live work.

Yes, without writing code. Add your own fields to any record and rename modules and sub-modules to the words your plant already uses. Workflows, approval conditions, release queues, roles and SLAs are set around your SOPs, and every configuration change is recorded in the audit trail.

Through the Compliance Engine, which turns regulatory requirements into control points your plant switches on: mandatory electronic signatures, quarantine holds, calibration locks, rules against backdating and more. When a control point is on, Factro refuses the action that would break it, instead of showing a warning someone can click past. The pharmaceutical pack alone carries 96 control points.

Factro provides the technical controls these regulations require of a computerised system: individual accounts with MFA and role-based access, access control down to individual fields, maker-checker rules so nobody approves their own work, an append-only, hash-chained audit trail that records the old value, new value, author, time and reason for every change, with each entry fingerprinted (SHA-256) together with the one before it so an edit or deletion breaks every fingerprint after it, and electronic signatures that carry their meaning and an independently verifiable RFC 3161 timestamp. Industry packs add ICH Q7, ISO 13485, ISO 22716, FSSC 22000 and the other frameworks each category works to. No software is compliant on its own, though: compliance is the validated system plus your procedures and training. Factro is built to make your share of that smaller, not to stand in for it.

As with any GxP system, validation belongs to the regulated company: you approve the requirements and your QA signs the outcome. Factro supplies most of the work. On the Dedicated tier, the validation pack provides URS, IQ, OQ and PQ documentation with a requirements traceability matrix, following a GAMP 5 risk-based approach, and an automated run that verifies your configured workflows, permissions and controls. Ruleset updates ship as new versions with release notes, so each change can be assessed against your validated state.

Only if you want it to. If SAP or another ERP runs your finance and planning, it stays, and Factro posts transactions back to it while adding what those systems were not built for: an enforced batch record on the floor and a quality system that holds work until its checks pass. Your accounting system keeps the statutory ledger, and Factro sends it invoices, vendor bills, payments, and credit and debit notes, as Tally XML or CSV mapped to your ledger names.

Yes, on request. PLC, SCADA, environmental monitoring and IoT sensor connections are scoped during onboarding, and their readings then land on the batch record at the step they belong to. Connections to enterprise ERPs such as SAP and Oracle are scoped the same way, for your plant.

Factro comes in three deployments, and on-premises is one of them. Standard is a multi-tenant service hosted by Factro with a cloud provider, with your database isolated per tenant. Dedicated gives you your own cloud environment. On-premises runs in your own data centre, inside your network. Every deployment encrypts data at rest with AES-256, and the cloud deployments also keep backups in a second region.

Every company's data is isolated. In a shared environment each customer has its own database schema; an isolated environment gives you your own database, standby copy, cache and servers. Data is encrypted in transit and at rest with a key used only for your company, so when a customer leaves, destroying that key makes their data unreadable. Every request passes five security gates, from DDoS and TLS filtering at the edge to network fencing and role-based access, and Device Trust lets only approved browsers and machines, verified by passkeys or device keys, reach your account.

Prism AI is the assistant built into Factro: five specialist agents behind one window, the Planner, Stores Analyst, Compliance Checker, Deviation Analyst and Release Reviewer. Ask from any page and the right agent answers from your own records, citing each one. Agents draft findings; they never sign, release or close anything, so every regulated decision stays with a person.

No. Prism AI runs on Factro’s own proprietary model in Factro’s private cloud, scoped to your tenant and to the role of the person asking. No prompt or record is sent to a public AI service, and your data is never used to train a model.

Wireone Labs, in Bengaluru. Factro began on one pharmaceutical shop floor in Puducherry and grew, one validated release at a time, into a platform for regulated manufacturing. It is in pilot with manufacturers in India, and the engineers who build it are the people you speak to for support.